Payment Policy – PHOTONSORA

Effective Date: March 5, 2025

At PHOTONSORA (https://photonsora.xyz/), we ensure secure and convenient payment options for all our customers. Please review our Payment Policy below to understand the accepted payment methods, transaction security, and refund process.

1. Accepted Payment Methods

We accept a variety of secure and widely used payment methods, including:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay (where available)
  • Other secure payment gateways as listed at checkout

Note: All payments must be made in USD ($) unless otherwise specified.

2. Payment Processing & Security

  • All transactions are processed securely using encryption and fraud prevention technologies to protect your financial information.
  • PHOTONSORA does not store credit card details or share your payment information with third parties.
  • If payment is declined, please check with your bank or card issuer to resolve the issue.

3. Order Confirmation

  • Once payment is successfully processed, you will receive an order confirmation email with your order details.
  • If you do not receive a confirmation email, please check your spam folder or contact us at contact@photonsora.xyz.

4. Currency & Additional Fees

  • Prices are displayed in USD ($). If you are purchasing from another country, your bank may charge foreign transaction fees or apply exchange rates.
  • PHOTONSORA is not responsible for any additional charges imposed by banks or payment providers.

5. Payment Issues & Failed Transactions

If your payment fails, consider the following:

  • Ensure your card details are entered correctly.
  • Check if your bank has enabled online or international transactions.
  • Try using a different payment method.
  • Contact your bank or card provider for assistance.

If you continue to experience payment issues, please email contact@photonsora.xyz for support.

6. Refunds & Cancellations

  • Refunds are only issued in accordance with our Refund and Return Policy.
  • If an order is canceled within 12 hours, a full refund will be processed.
  • Once an order has been processed or shipped, it cannot be canceled.

7. Fraud Prevention & Verification

  • PHOTONSORA reserves the right to verify orders for security purposes.
  • Suspicious transactions may be subject to additional verification or cancellation to prevent fraud.

8. Contact Us

For any payment-related inquiries, please contact us:

📍 Address: 75 Bridge Street, Godalming, United Kingdom
📞 Phone: 070 5407 7556
📧 Email: contact@photonsora.xyz
🌐 Website: https://photonsora.xyz/