Sales Policy – PHOTONSORA

Effective Date: March 5, 2025

At PHOTONSORA (https://photonsora.xyz/), we are dedicated to providing high-quality lip products and an exceptional shopping experience. This Sales Policy outlines the terms and conditions of purchasing our products.

1. Ordering Process

  • Orders can be placed exclusively through our official website: https://photonsora.xyz/.
  • Customers must provide accurate shipping and billing information.
  • We reserve the right to cancel or refuse orders due to incorrect information, payment issues, or suspected fraudulent activity.

2. Pricing & Payment

  • All product prices are listed in USD ($) and include applicable taxes unless stated otherwise.
  • We accept the following payment methods:
    • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
    • PayPal
    • Other secure payment gateways displayed at checkout
  • Discount codes and promotions must be applied at checkout. We do not adjust prices after a purchase is completed.

3. Shipping & Delivery

  • We offer worldwide shipping with estimated delivery times as follows:
    • Standard Shipping: 5-10 business days
    • Express Shipping: 2-5 business days (available in select locations)
  • Orders are processed within 1-2 business days after payment confirmation.
  • Shipping fees vary based on location and shipping method selected.
  • Customers will receive a tracking number once the order has been shipped.

4. Order Modifications & Cancellations

  • Customers may request order modifications or cancellations within 12 hours of placing an order.
  • Once an order is processed or shipped, it cannot be modified or canceled.
  • If you need to update your shipping address, please contact us immediately at contact@photonsora.xyz.

5. Refunds, Returns & Exchanges

  • Please refer to our Refund and Return Policy for details on returns and exchanges.
  • Refunds are only issued for eligible returns under the conditions outlined in our policy.

6. Promotions & Discounts

  • Limited-time promotions are available periodically and cannot be combined with other offers unless stated otherwise.
  • PHOTONSORA reserves the right to modify or end promotions at any time.

7. Product Availability

  • All products are subject to availability. In the case of out-of-stock items, customers will be notified and may choose to:
    • Receive a full refund
    • Wait for restocking
    • Select an alternative product

8. Intellectual Property

  • All content, branding, and product designs on PHOTONSORA are the exclusive property of PHOTONSORA.
  • Any unauthorized reproduction, distribution, or commercial use of our materials is strictly prohibited.

9. Policy Updates

We reserve the right to update this Sales Policy at any time. Changes will be effective immediately upon posting on our website.

10. Contact Us

For any inquiries regarding our sales policy, please contact us:

📍 Address: 75 Bridge Street, Godalming, United Kingdom
📞 Phone: 070 5407 7556
📧 Email: contact@photonsora.xyz
🌐 Website: https://photonsora.xyz/